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FAQs
What sizes are available for the jackets?
XS (UK 6-8) S (UK 8-10) M (UK 10-12) L (UK 12-14)
What sizes are available for the jeans/skirts/shorts/trousers?
Normal waist sizes apply
How can I wash my rogue item?
All pieces are carefully prepared before we start painting. We use special sealers to ensure the paint does not run in the rain. But please do NOT wash or dry clean your item.
What’s the Bespoke Service?
You tell us what you would like and together we can design your dream item. We will send you a sketch of the design and layout for you to approve. Once you are happy, full payment is taken so we can start working.
How long do custom orders take?
Custom orders will be completed and shipped within 3 weeks.
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Can you paint my own clothes with your design?
We only offer designs on the products we provide.
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Sizing & Product Care
All pieces are carefully prepared before we start painting. We use special sealers to ensure the paint does not run in the rain. But please do NOT wash or dry clean your item.
Vintage Denim Jackets
S (UK 6-8)
M (UK 10-12)
L (UK 14-16)
XL (18-20)
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Our vintage denim jackets can fit to your liking, some people like them oversized
and go for the larger size. We have a range of vintage jackets that can picked for
custom orders too.
Vintage Denim Jeans
True to size- normal waist sizes apply
Vintage Denim Shorts
True to size- normal waist sizes apply
Delivery & Returns
For ready-made items ordered from the online shop will be sent out for delivery
the day after checkout.
Custom pieces will be sent up to 3 weeks after checkout- an email will be sent when
your item is ready to be shipped. All orders require a signature on arrival and you
will receive an email prior to your delivery with tracking information.
The delivery times mentioned below are for shipping only and do not include the 3 week production period.
Shipping
We ship worldwide. Please be advised that we will only send our packages Tracked and Signed for. Postage to the UK is FREE. Postage to Europe is from £15 and from £20 for Rest of the World. Please see our Delivery & Returns page for more information.
Please be aware that custom charges vary from country to country and we are not responsible for these charges.
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UK
One to two working days - FREE POSTAGE
All our products are shipped within the UK using Royal Mail 24 Hour Track and Trace.
INTERNATIONAL
Europe
5-7 Working Days - £15
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Rest of the World
7-10 Working Days - £20
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Any customs or import duties are charged once a parcel reaches the destination country. Any additional charges must be paid by the recipient of the parcel. Unfortunately we do not have any control over these charges and advise you contact your local customs office for current charges before placing the order.
Refunds
We do not accept any refunds so please read sizing details carefully
before placing the order.
Terms & Conditions
You agree not to reproduce, duplicate, copy, sell, resell or exploit our brand and product.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue products without notice. We shall not be liable to you or to any third-party for any modifications to products and price changes.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
Products
All products on www.rogue-london.co.uk have been custom made to order. As all our denim products are hand painted, each jacket is unique and will differ slightly from the images seen on our website. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
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Payments
Payment will be taken at checkout. Once your order has been placed you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved. By submitting an order to use through our site, you are agreeing to provide current, complete and accurate purchase and account information for all purchases made. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this at the check-out stage, or shortly after placing your order.
Delivery & returns
We aim to ship within 2 weeks from receipt of payment. Delivery time will depend upon where you are based. Delays may occur due to unforeseen circumstances. In this event we will contact you via email. We shall be under no liability for any delay or failure to deliver the products within estimated time scales.
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As all of our orders are custom made to order, we DO NOT accept any returns or refunds.